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Setting the End User Homepage

Hello,

I've been attempting to set the end user homepage using the Admin Settings > Setting Items but it refuses to update.  Regardless of the view id that i use it always defaults to the following id: View/94ecd540-714b-49dc-82d1-0b34bf11888f.

I was able to set the Analyst view with no issues, this only occurs with end users.  the current portal version is 8.2.1.2016 and the management pack version is 7.7.2016.185.  I have been unable to locate any information in the community.  Has anyone experienced this issue before.

Any assistance is appreciated. 

Thank you. 

Best Answer

Answers

  • Justin_WorkmanJustin_Workman Cireson Support Ninja IT Monkey ✭✭✭✭
    @Jarrett_Faulk
    I've changed my EndUserHomePage around a couple of times and it worked every time.  Have you looked in the database after saving Admin Settings to see if it's changing in the SettingsItem table?
  • Jarrett_FaulkJarrett_Faulk Customer IT Monkey ✭
    @Justin_Workman
    I checked the database and the changes are reflecting in the SettingsItem table.  It is reflecting the view id I want but the end user is still getting a blank page. I am using the Alternative homepage, would that have anything to do with this? 
  • Jarrett_FaulkJarrett_Faulk Customer IT Monkey ✭
    @Justin_Workman
    it appears to be an issue with my test user.  Thanks for the help.

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