no data in cireson analytics db

Robert_Osterberg

Robert_Osterberg Customer Advanced IT Monkey ✭✭✭

March 2018 in Analyst Portal

So i was investigating why some trend views in the analytics part of the portal was not showing any data. After checking the Analytics DB there is no data in any of the tables. Is there a setting or something i have missed during installation that will migrate data to this DB??? very thankful for help.

0

Best Answers

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

March 2018 Answer ✓

There are some known problems with Analytics sync jobs, guessing you have some specific tables are blank. Upgrading the 8.3 will resolve the sync issues.

5
Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

March 2018 Answer ✓

What @Brian_Wiest is absolutely correct. But it is possible your jobs haven't been running at all. You might check you SQL Server Agent status to see if it's running. If it is, you can check the history of the jobs to see if they've been running but failing.

5
Robert_Osterberg Customer Advanced IT Monkey ✭✭✭

March 2018 Answer ✓

This was the case no syncjobs had been run.

0

Answers

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

March 2018 Answer ✓

There are some known problems with Analytics sync jobs, guessing you have some specific tables are blank. Upgrading the 8.3 will resolve the sync issues.

5
Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

March 2018 Answer ✓

What @Brian_Wiest is absolutely correct. But it is possible your jobs haven't been running at all. You might check you SQL Server Agent status to see if it's running. If it is, you can check the history of the jobs to see if they've been running but failing.

5
Robert_Osterberg Customer Advanced IT Monkey ✭✭✭

March 2018 Answer ✓

This was the case no syncjobs had been run.

0

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