Add watchlist in related items

Eugene_Rack Customer Adept IT Monkey ✭✭

March 2018 in Analyst Portal

Good afternoon

A user has asked if there is a way to configure the search results when selecting Watchlist ADD in the related items tab. Currently the returned results show 5 items per page and the sort order is random.

If you just type for example the name Smith, the returned result will have all Smiths and could be in any order. I understand that differen clients will have their own needs for returned results hence Cireson provide a generic OOB search result.

Is there a way to modify the Incident.js or servicerequest.js to say sort by Surname and return 20 items per page?

Kind regards
Eugene

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