ConfigItem information

Magnus_Lundgren1 Customer Adept IT Monkey ✭✭

March 2018 in Analyst Portal

Is the information on configitems stored in the DB
EX Computers, when you click the information icon you get a view with all the attributes that the computer class has in SM
Is this stored in the ServiceManagement database or is it queryd from the SM database?

I would like to create a dashboard with some information from the computer class.
We have a attribute for purchase date, and i want to display computers older tan 3 years.

Best Answer

Billy_Wilson Member Ninja IT Monkey ✭✭✭✭

March 2018 Answer ✓

when you click the info button, the data comes form the SM database (ServiceManager)

5

Answers

Billy_Wilson Member Ninja IT Monkey ✭✭✭✭

March 2018 Answer ✓

when you click the info button, the data comes form the SM database (ServiceManager)

5

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