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New Version Install

Karen_Bruster1Karen_Bruster1 Member IT Monkey ✭

Good Morning,

I have a user with Windows 10 and Office 2016(O365) and the Outlook Console 7.6.2012.169 version of the add-in is not working. I did add the three dll's, but that did not work so I installed the SCSM Console. That too did not work she is getting a "License Key has Expired", I verified and it is not expired, and all other Outlook console users are ok. I was wondering if upgrading to version would fix the issue, and should I uninstall the old management pack or just import the new one?


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