New Version Install

Karen_Bruster1

Karen_Bruster1 Member IT Monkey ✭

March 2018 in Outlook Console

Good Morning,

I have a user with Windows 10 and Office 2016(O365) and the Outlook Console 7.6.2012.169 version of the add-in is not working. I did add the three dll's, but that did not work so I installed the SCSM Console. That too did not work she is getting a "License Key has Expired", I verified and it is not expired, and all other Outlook console users are ok. I was wondering if upgrading to version 8.0.0.2012 would fix the issue, and should I uninstall the old management pack or just import the new one?

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Answers

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

March 2018

There are a few reasons this could be happening, so I can't claim to have the silver bullet solution but wanted to at least throw in what fixed this issue for me.

https://community.cireson.com/discussion/1778/license-key-expired-but-not-on-every-computer

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