Better Together: How to Integrate Your ITSM & ITAM Programs Under One Roof
Integrating adjacent IT Service Management (ITSM) and IT Asset Management (ITAM) programs can help your organization increase efficiency, save money, and improve end user satisfaction. When integrating programs, many common questions arise, including: What is the real value of Lifecycle Asset Management? Does IT Operations care about acquisition and disposal? Does Asset Management care about IT Operations? Do we really need a consolidated ITSM & ITAM program?