Disable Title and description editing
I have been playing around with forms and came across a strange issue.
I want to disable the editing of the title and description fields in the IR and SR forms. I have done this by copying the incident.js to CustomScripts and changing the property to read-only. This works as expected...
The problem I have is that when I create a new Incident via the drawer -> New -> Work Item -> Incident -> From Template the title and description cant be edited and thus the Incident cant be logged.
The reason I want to do it via the templates is that I cant create templates for every possible scenario and the quick create is not as quick as the name implies ;-) The analysts have to fill in all the fields in the quick create and it is time consuming.
If someone can suggest an alternate way to do this it will be much appreciated.