End user has no access to locations in Request Offering Form

Stephane_Bouillon

Stephane_Bouillon Customer Advanced IT Monkey ✭✭✭

April 2018 in Asset Management

Hi, I created a request offering form that queries the locations for one of the prompts so the user can select a location. When I run it as an administrator I can see and select one of the locations, but as an end user, the list remains blank. How can explicitly give access to this list for end users? In which part of the user role definition is it defined - in Queues, Configuration Items, Catalog Item Groups or Form Templates ? I don't want to inadvertently create an issue by opening everything for everybody.

Stephane

0

Best Answer

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

April 2018 Answer ✓

Console
Admin
Security roles
In the role that they are a member of you have to provide full rights to CI's via task permissions.

5

Answers

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

April 2018

Is the list of locations a simple list or query of configuration items?
If CI's you have to provide rights to the CI's

0
Stephane_Bouillon Customer Advanced IT Monkey ✭✭✭

April 2018

Yes, locations is defined in the Configuration Items tab of the console. How/where should I give these rights to end users ?

0
Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

April 2018 Answer ✓

Console
Admin
Security roles
In the role that they are a member of you have to provide full rights to CI's via task permissions.

5
Stephane_Bouillon Customer Advanced IT Monkey ✭✭✭

April 2018

Thanks for your time and effort Brian, that did the trick !

0

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