End user has no access to locations in Request Offering Form

Stephane_BouillonStephane_Bouillon Customer IT Monkey ✭
Hi, I created a request offering form that queries the locations for one of the prompts so the user can select a location. When I run it as an administrator I can see and select one of the locations, but as an end user, the list remains blank. How can explicitly give access to this list for end users? In which part of the user role definition is it defined - in Queues, Configuration Items, Catalog Item Groups or Form Templates ? I don't want to inadvertently create an issue by opening everything for everybody.


Best Answer


  • Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
    Is the list of locations a simple list or query of configuration items?
    If CI's you have to provide rights to the CI's
  • Stephane_BouillonStephane_Bouillon Customer IT Monkey ✭
    Yes, locations is defined in the Configuration Items tab of the console. How/where should I give these rights to end users ?
  • Stephane_BouillonStephane_Bouillon Customer IT Monkey ✭
    Thanks for your time and effort Brian, that did the trick !
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