Remove Primary User with Asset Import

Alex_MarshAlex_Marsh Premier Partner Advanced IT Monkey ✭✭✭
Is this possible?

Have tried leaving the primary user domain and username fields blank when updating but the user remains there still after an import

Answers

  • donson_phamdonson_pham Cireson Consultant IT Monkey ✭
    edited April 23
    Hi Alex, 

    Let me try if I understand the question.  You currently have an asset name (example HWAsset01) with an user in the primary user field .  But you run the Asset import connector to update HWAsset01 that does not contain any primary user.  But when you look in the HW Asset form, it still hows the Primary user in there?  


  • Alex_MarshAlex_Marsh Premier Partner Advanced IT Monkey ✭✭✭
    That's exactly what happens
  • donson_phamdonson_pham Cireson Consultant IT Monkey ✭
    edited April 24
    Hi Alex, 

    I have tested this myself and I am duplicating what you are experiencing. It does in fact do not remove the Primary User from the HW Asset field.   Even looking in the Log files it does show "Removed "Hardware Asset Has Primary User".  I will report this as a Bug and see what can be done.  

    Thanks
  • donson_phamdonson_pham Cireson Consultant IT Monkey ✭
    Actually, there is a PR open for this similar issue.  This PR is targeted for Custodian, but both is the same problem.  

    PR69189 

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