Remove Primary User with Asset Import
Have tried leaving the primary user domain and username fields blank when updating but the user remains there still after an import
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Let me try if I understand the question. You currently have an asset name (example HWAsset01) with an user in the primary user field . But you run the Asset import connector to update HWAsset01 that does not contain any primary user. But when you look in the HW Asset form, it still hows the Primary user in there?
I have tested this myself and I am duplicating what you are experiencing. It does in fact do not remove the Primary User from the HW Asset field. Even looking in the Log files it does show "Removed "Hardware Asset Has Primary User". I will report this as a Bug and see what can be done.