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Installing Cireson Portal v4 without a management server

merlenette_jones

merlenette_jones Member Advanced IT Monkey ✭✭✭

June 2016 in Analyst Portal

1) Running the v3.8 private installer that does not force a management server which can be downloaded from https://cireson.box.com/s/ql10rd68o4vffx33ee7vfq9v8sdv5lxh – make sure after you download this zip to right click and choose properties and unblock otherwise install will fail

2) Setting management group server name and SDK path in the setup wizard

1) Stop the website and stop the cachebuilder then apply the v3.8 hotfixes which can be downloaded from http://bit.ly/CiresonPortalHotfix382 - be sure to run all the SQL scripts against the servicemanagement DB and copy files before moving onto next step so they DB level and website files match the 4.0 hotfix requirements

2) Recycle app-pool and apply version 4.0.10 hotfix which can be downloaded from http://bit.ly/CiresonPortalHotfix410 - release notes: https://support.cireson.com/KnowledgeBase/View/1268#/

3) Start the website and cachebuilder and login as an SCSM admin

4) In the admin settings of the portal license your new product key as per instructions found here: https://support.cireson.com/KnowledgeBase/View/1244

Install.jpg 23.4K

Admin settings.jpg 47K

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