Hide "Change Status" task for Resolved IR

Aaron_Boock

Has anyone hidden the "change status" task for incidents?  I'd like to force analysts to use the "reactivate incident" task.

Nicholas_Velich

Hi Aaron,

This should do the trick:

app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {

        formObj.boundReady(function(){

                $('[data-bind="click: changeStatus"]').hide();

        });

});

Just add that to your custom.js file and you should be good to go!

Thanks,
Nick

Nicholas_Velich

Adding to this, you might only want to hide the task when the Incident is Resolved. You could do that via the following:

app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {

        formObj.boundReady(function(){

              if(viewModel.Status.Id == "2b8830b6-59f0-f574-9c2a-f4b4682f1681"){

                   $('[data-bind="click: changeStatus"]').hide();

              }

        });

});

Nicholas_Velich

Hi Aaron,

This should do the trick:

app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {

        formObj.boundReady(function(){

                $('[data-bind="click: changeStatus"]').hide();

        });

});

Just add that to your custom.js file and you should be good to go!

Thanks,
Nick

Nicholas_Velich

Adding to this, you might only want to hide the task when the Incident is Resolved. You could do that via the following:

app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {

        formObj.boundReady(function(){

              if(viewModel.Status.Id == "2b8830b6-59f0-f574-9c2a-f4b4682f1681"){

                   $('[data-bind="click: changeStatus"]').hide();

              }

        });

});