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Support FAQ - When searching some words in the portal no results are found

Steve_WrightSteve_Wright Cireson Support Advanced IT Monkey ✭✭✭
Some clients have asked why it is that when searching on our support portal for instance using the word “for” there are no results returned even though the titles of some ROs and KBs contain the word “for”.

Words like "a", "and", "is", "for" are examples of  stop words. To keep full-text from becoming so large that it becomes unusable, Microsoft puts certain words that are deemed “useless” to a query into an 'ignore' list

 You can refer to the following link:


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