IT Monkey:   

Formal Cireson Support (phone, email, and web) is not included with the free Self-Service Portal – Community app. For trouble shooting assistance, take advantage of the Cireson Community to find answers to your questions. However, if you’d like to purchase a Support Package to access more formal Cireson Support (phone, email, and web), please contact us today to learn more on the pricing options.

Hide Incident and Service Request tasks for end user on portal

Kathy_HustKathy_Hust Customer IT Monkey ✭
Need to hide the following tasks for Incident and Service Request for end users. 

Incident Tasks:
Update Status

Service Request Tasks:
Cancel Request
Update Status
Complete Request

I have worked with the custom.js file but have been unable to find the right code to hide these tasks for end users.

Any assistance is greatly appreciated.

Thank you 

Best Answer


  • Kathy_HustKathy_Hust Customer IT Monkey ✭
    Roland_Kind Thank you that fixed my issue.
Sign In or Register to comment.