Workflow criteria AND/OR conditions

Stephane_BouillonStephane_Bouillon Customer IT Monkey ✭
Hi,

I'm not sure how to configure a workflow condition where
Status is not equal to Resolved
AND
Status is not equal to Closed

The UI automatically puts an OR between the two clauses and I can't see how to change this to AND. It seems to me that using an OR in this case would cause the condition to always be True, so it is useless to me ? What am I missing ?

Best Answers

Answers

  • Stephane_BouillonStephane_Bouillon Customer IT Monkey ✭
    I think I'd rather get a root canal intervention without anesthesia that to mess with the management packs...
  • Stephane_BouillonStephane_Bouillon Customer IT Monkey ✭
    Thanks Tom for your inspiring encouragement :smile: I guess I'll get by...

    Nevertheless, as a community we should'nt be too accepting of this type of glaring omission, and I really think that changing And to Or should be part of the UI. I see an opportunity for Cireson to make our lives easier...
  • Adam_DzyackyAdam_Dzyacky Customer Contributor Monkey ✭✭✭✭✭
    I see an opportunity for Cireson to make our lives easier...
    https://community.cireson.com/discussion/2033/scsm-authoring-tool-by-cireson
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