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Account Lockout Location for AD Users.

Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
On the user management tools it currently shows the current status of the users account in AD as being either locked or unlock.

A good feature would be to have a button that triggers a PowerShell command to show where the account got locked out from like is described here: http://woshub.com/troubleshooting-identify-source-of-active-directory-account-lockouts/
or here: https://silentcrash.com/2018/06/using-powershell-to-trace-the-source-of-account-lockouts-in-active-directory/

This would allow analysts to track the machine that is having the issue due to a service or automation script being used that is locking out the account.

User Stories:
  1. As an analyst within the user management controls, I want to be able to click a button and get a text report on where potential lockout locations for the selected user are happening.
  2. As an analyst within the user management controls, I want to be able to select and copy the results of the returned lock out data for use in a ITSM platform.
6 votes

Submitted · Last Updated

Comments

  • Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
    We had to write a lot of custom code for this, and a few sync jobs.  It would be great if we could retire all that and it "just worked" in the portal.
  • Adam_DzyackyAdam_Dzyacky Customer Contributor Monkey ✭✭✭✭✭
    Currently just using PowerShell and/or SCOM to achieve this. It wouldn't be a significant improvement for us, but an improvement none the less.
  • Michael_AidinovichMichael_Aidinovich Cireson Solution Architect Advanced IT Monkey ✭✭✭
    Good idea and would be useful troubleshooting tool but suggest an invoke button for the Analyst to use only when needed.
  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    I agree @Michael_Aidinovich
    Having it auto load every time could be a delay that is not needed 90% of the time.
    A button to check the status and lock out location would be best.
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