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Unable to see Knowledge Manager Dashboard in Settings

Jakes_Oosthuizen Customer IT Monkey ✭

July 2018 in Analyst Portal

Hi All

Been created some KB HTML article in the Cireson portal and must say love it. However this morning suddenly I can not see the Knowledge Manager Dashboard setting anymore. nothing has changed. how to I get this back.

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Davin_Clouthier Customer Adept IT Monkey ✭✭

July 2018
This same thing happened to us we had to run this sql query to get everything to show up again. Somehow our knowledge/announcements went to IsPublic 0 in sql.

UPDATE NavigationNode SET IsPublic=1 WHERE [Location]='C55AC81A-A03A-4918-B9CE-4FDCA339C631' You may have to restart IIS to see any change.
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