Cireson Analytics Data Retention vs SCSM Data Retention

Afzal_Malek

Afzal_Malek Premier Partner IT Monkey ✭

July 2018 in Analytics

Hello,

There's a question that I would like to ask if anyone is familiar with it. The question is, if Cireson Analytics Data Retention is set longer than SCSM Data Retention, will Cireson Analytics still show analytics for those work items which are already archived in SCSM?

I'm in the assumption that Cireson Analytics will only show analytics for work items which are still not archived. Am I right? Anyone can help shed light on this?

Thank you so much.

0

Best Answer

Geoff_Ross Cireson Consultant O.G.

July 2018 edited July 2018 Answer ✓

Hi @Afzal_Malek

I think you are getting mixed up (totally understandably) with Cireson Analytics - Long term data retention and Cireson Analytics - Dashboarding tool. Its one product but has two linked but separate functions.

Have a read of this and see if that helps shed light.

https://cireson.com/blog/service-manager-data-warehouse-surely-theres-a-better-way/

Geoff

5

Answers

Geoff_Ross Cireson Consultant O.G.

July 2018 edited July 2018 Answer ✓

Hi @Afzal_Malek

I think you are getting mixed up (totally understandably) with Cireson Analytics - Long term data retention and Cireson Analytics - Dashboarding tool. Its one product but has two linked but separate functions.

Have a read of this and see if that helps shed light.

https://cireson.com/blog/service-manager-data-warehouse-surely-theres-a-better-way/

Geoff

5

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