How do you get Work items affecting this configuration item to work
Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭In order for the Hardware Asset to show the related Incidents, you'll need to ensure you're picking the (Hardware Asset) class of that object. Otherwise the Windows Computer class relates it back to that CI type instead.6
That cleared it up for us. We couldnt figure out why it wasnt tracking the computers.