Home SQL Server

Self Service Portal Install and SQL error invalid object dbo.SettingsItem

Penny_SmithPenny_Smith Member IT Monkey ✭
We are trying to install the Community Portal.  We did not use the default 'ServiceManagement' for our DB name.  When trying to open the portal, we receive the error 'invalid oject name 'dbo.SettingsItem'.  

Can you provide some insight into this error?


  • Options
    Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Hi Penny

    Sounds like the database tables did not get populated correctly - were there any errors when you run the install? 

    Are you able to retry the install and attach the setup log file.

  • Options
    Penny_SmithPenny_Smith Member IT Monkey ✭

    Hi Joe, we are going to try one more thing.  I'll let you know if it fixed this issue.

    Thank you.

  • Options
    Jeff_MillerJeff_Miller Customer IT Monkey ✭

    I am setting up a 2012r2 lab for upgrade testing and I have run into this issue "Invalid object name 'dbo.SettingsItem'." Can anyone tell me what became of this ticket?

  • Options
    Shane_WhiteShane_White Cireson Support Super IT Monkey ✭✭✭✭✭

    @Jeff_Miller I would raise a Support ticket for this issue :-)

Sign In or Register to comment.