Self Service Portal Install and SQL error invalid object dbo.SettingsItem

Penny_Smith

Penny_Smith Member IT Monkey ✭

August 2018 in SQL Server

We are trying to install the Community Portal. We did not use the default 'ServiceManagement' for our DB name. When trying to open the portal, we receive the error 'invalid oject name 'dbo.SettingsItem'.

Can you provide some insight into this error?

0

Answers

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

August 2018

Hi Penny

Sounds like the database tables did not get populated correctly - were there any errors when you run the install?

Are you able to retry the install and attach the setup log file.

Cheers
Joe

0
Penny_Smith Member IT Monkey ✭

August 2018

Hi Joe, we are going to try one more thing. I'll let you know if it fixed this issue.
Thank you.

1
Jeff_Miller Customer IT Monkey ✭

October 2020

I am setting up a 2012r2 lab for upgrade testing and I have run into this issue "Invalid object name 'dbo.SettingsItem'." Can anyone tell me what became of this ticket?

0
Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

November 2020

@Jeff_Miller I would raise a Support ticket for this issue :-)

0

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