IT Monkey:   

Formal Cireson Support (phone, email, and web) is not included with the free Self-Service Portal – Community app. For trouble shooting assistance, take advantage of the Cireson Community to find answers to your questions. However, if you’d like to purchase a Support Package to access more formal Cireson Support (phone, email, and web), please contact us today to learn more on the pricing options.

Portal Upgrade Error

Dear All,

I am getting error when upgrading cireson community portal from 2012.8.7 to 2012.8.7.2.

Failed to Install Management Packs: Exception setting "Path": "Cannot find path 'C:\InetPub\CiresonPortal\bin\Microsoft.EnterpriseManagement.Core.dll' because it does not exist.

Any idea of this error?


  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Hi Ozge

    During the installation setup you can point your install to a UNC path of where Service Manager is installed so it can copy this dll - this is then used to import the management pack of the portal.

    Another option is manually importing the management pack - though given the small version increment its possible there is no changes to the MP version (Console will prompt this when you try)

Sign In or Register to comment.