Granting permission to a user to see Active Work icon

Sandy_Wood

Sandy_Wood Customer IT Monkey ✭

September 2018 in Analyst Portal

What does it take for a user to see the Active Work icon? I have a business analyst that needs to see all our groups work.

0

Best Answer

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

September 2018 Answer ✓

Either a member of the analyst group, or make the 'active work' icon visible to the user in the navigation settings. They would also need the appropriate role in SCSM if they cant see the workitems in the grid or open workitems.

5

Answers

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

September 2018 Answer ✓

Either a member of the analyst group, or make the 'active work' icon visible to the user in the navigation settings. They would also need the appropriate role in SCSM if they cant see the workitems in the grid or open workitems.

5
Sandy_Wood Customer IT Monkey ✭

September 2018

Thanks, Joe. I missed the Navigation part of things. I'm good to go!

1
Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

September 2018

Awesome

0

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