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Issue with the SMA Connector Config

Eric_Krasner

Eric_Krasner Customer Advanced IT Monkey ✭✭✭

September 2018 in SMA Connector

I have installed the SMA Connector per the install instructions. However, when I go to "Setting" and edit the "Service Management Automation Settings" there are no setttings, no license info, nothing. Is this the new normal, or is there something I have done wrong?

Image: https://us.v-cdn.net/6026663/uploads/editor/eu/1l6rwynoj35p.jpg

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Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

September 2018 edited September 2018 Answer ✓

This is normal. The pre Cireson Console Licensing App days let you place a license key in here. Somewhere between the MP getting released and SCSM 2016 TP5 this occurred. However it doesn't impact your ability to use the SMA connector.

After this just head into the "Connectors" setting and set up a new connection to SMA.

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Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

September 2018 edited September 2018 Answer ✓

This is normal. The pre Cireson Console Licensing App days let you place a license key in here. Somewhere between the MP getting released and SCSM 2016 TP5 this occurred. However it doesn't impact your ability to use the SMA connector.

After this just head into the "Connectors" setting and set up a new connection to SMA.

5
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Eric_Krasner Customer Advanced IT Monkey ✭✭✭

September 2018

@Adam_Dzyacky
Thanks very much

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