Request Offering needs more generic fields

Carol_LeeCarol_Lee Customer IT Monkey ✭

Hi, we have a lot of questions to ask on a SR form.  Can we add more generic Text fields in the request offering to map the questions?

Also, it is an advance request offering.  What is "Multiple mapping"?  What is it used for?  Maybe it can help me. I need to add 5 sets of the 2 questions on SharePoint URL and access type, and we are running out of generic fields to map.

Please advise.

Best Answers

Answers

  • Carol_LeeCarol_Lee Customer IT Monkey ✭
    Thank you @Adam_Dzyacky @Brian_Wiest ; It helps.  One thing I have also learned that I have to put the static questions in the Layout page too in order for them to show up.  Thanks.
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