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Voicemail Player

NazOsman Member IT Monkey ✭

October 2018 in Service Manager Console App Feature Requests

Voicemails left on the hotline are forwarded as an email with .wav attachment. An embedded player would be awesome.

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1 votes

Submitted · Last Updated October 2018

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Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

October 2018

If the .wav file is an attachment and you double click, is that not handled natively by Windows? Or is it less about that and more about an integrated experience wholly within the console?

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NazOsman Member IT Monkey ✭

October 2018

Oh I am sorry, yes, you can download the file and play it using an external player or native windows player. I am talking about an embedded player!

It will take off 3 steps:
1- Click
2- Wait for Download
3- Open download.
4- Possibly, go back and clean up your downloads folder.

Minor request! Minor convenience. Just thought I would put it out there!

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