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We're excited to introduce you to 14 new Remote Support apps as part of the existing Service Management Stream!

These modern, web-based, user and device management tools for Analysts help further maximize productivity, deliver faster problem resolution and increase end user satisfaction.

Check out our on-demand webinar to find out how these new apps fit into your existing Team or Service Management Foundation license, see a technical overview demo, and more.View the installation & setup webinar to learn how to get started with Remote Support.

About Patch Control

In the ever-changing world of information security, the number of patches that need to be applied to a device in any given period continues to increase. Now you can quickly identify what patches are available for a given client, and once assigned, you can force the installation of a given patch. With Patch Control in Remote Management, Analysts have the power to mitigate update issues in real-time.



  • View available patches in Configuration Manager
  • View patches assigned to the device
  • View the status of assigned patches
  • Install individual patches assigned to the device
Learn more about Patch Control here: https://cireson.com/apps/patch-control/
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