We're excited to introduce you to 14 new Remote Support apps as part of the existing Service Management Stream!
These modern, web-based, user and device management tools for Analysts help further maximize productivity, deliver faster problem resolution and increase end user satisfaction.
Check out our on-demand webinar to find out how these new apps fit into your existing Team or Service Management Foundation license, see a technical overview demo, and more.View the installation & setup webinar to learn how to get started with Remote Support.
About Process Insights
Many reported performance issues can stem from the number or type of applications running on a device at any given time. With Remote Management, Analysts have the information they need around these processes to quickly troubleshoot issues. View live process information and make informed decisions around device performance issues and possible solutions. Don’t let a lack of process intelligence hold your Analyst’s performance back!
- View process status
- View process memory utilization
- View process CPU utilization
- View detailed process meta data
- Kill running processes