We're excited to introduce you to 14 new Remote Support apps as part of the existing Service Management Stream!
These modern, web-based, user and device management tools for Analysts help further maximize productivity, deliver faster problem resolution and increase end user satisfaction.
Check out our on-demand webinar to find out how these new apps fit into your existing Team or Service Management Foundation license, see a technical overview demo, and more.View the installation & setup webinar to learn how to get started with Remote Support.
About User Affinity
Keeping track of who owns a computer shouldn’t be done on a spreadsheet. With the Remote Management User Affinity app you have the means to track ownership in the same place where you track the asset itself. Utilize the power of User Affinity to assign and reassign your devices, or even utilize user ownership via other applications including your service desk.
- Add primary users to a device
- View current primary users of a device
- View basic user information
- Remove primary users from a device
- Keep track and create reports on device ownership