We're excited to introduce you to 14 new Remote Support apps as part of the existing Service Management Stream!

These modern, web-based, user and device management tools for Analysts help further maximize productivity, deliver faster problem resolution and increase end user satisfaction.

Check out our on-demand webinar to find out how these new apps fit into your existing Team or Service Management Foundation license, see a technical overview demo, and more.View the installation & setup webinar to learn how to get started with Remote Support.

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About Device Affinity

IT Monkey

IT Monkey O.G.

October 2018 in Device Affinity

When corresponding with your users to quickly identify issues with their primary devices, it’s of the utmost importance to first understand which devices they’re using. With the Remote Management Device Affinity app you can easily see what devices are assigned to the user and even activate Device Management functionality right from the device list. When needed you can add new devices to the user or remove existing devices, all from within the context of the user.

Device-Affinity-edited

Features

View a user’s devices
Remove a device from the user
Assign a device to the user
Search devices
Manage a user’s device

Learn more about Device Affinity here: https://cireson.com/apps/device-affinity/

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The Cireson Community Web Site is comprised of various web pages operated by Cireson, LLC (collectively, the web pages are referred to herein as the “Cireson Community Web Site”).

The Cireson Community Web Site is offered to you conditioned on your acceptance of the terms, conditions, and notices contained herein without modification or exception. Your use of the Cireson Community Web Site constitutes your agreement to all such terms, conditions, and notices contained in these Terms of Use.

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Violate any applicable laws, rules or regulations.

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All contents of the Cireson Community Web Site are: Copyright 2016 by Cireson, LLC and/or its suppliers. All rights reserved.

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Cireson respects the intellectual property of others and asks that users of the Cireson Community Web Site do the same. In connection with the Cireson Community Web Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of the Cireson Community Web Site who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of the Cireson Community Web Site users is, through the use of the Cireson Community Web Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:

your physical or electronic signature;
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identification of the material on our services that you claim is infringing and that you request us to remove;
sufficient information to permit us to locate such material;
your address, telephone number, and e-mail address;
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Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

Designated Agent: Matthew W. Deen, Esq.

Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101

Telephone: 619-993-8873

Fax: 888-244-8458

Email: matt.deen@cireson.com