We're excited to introduce you to 14 new Remote Support apps as part of the existing Service Management Stream!
These modern, web-based, user and device management tools for Analysts help further maximize productivity, deliver faster problem resolution and increase end user satisfaction.
Check out our on-demand webinar to find out how these new apps fit into your existing Team or Service Management Foundation license, see a technical overview demo, and more.View the installation & setup webinar to learn how to get started with Remote Support.
About Account Control
Your Active Directory infrastructure is the key to your first layer of security. Giving access to this information directly should be carefully considered and controlled. With the Account Control app, you can easily provide Analysts with rights to perform specific actions that can be securely run against a user’s account. Quickly identify account issues, unlock and reset passwords, enable an incorrectly disabled account, or quickly disable an account to deny its access.
- Unlock user accounts
- Enable user accounts
- Disable user accounts
- Reset user passwords
- Decommission a user account from Configuration Manager
- Utilize custom user accounts actions