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We're excited to introduce you to 14 new Remote Support apps as part of the existing Service Management Stream!

These modern, web-based, user and device management tools for Analysts help further maximize productivity, deliver faster problem resolution and increase end user satisfaction.

Check out our on-demand webinar to find out how these new apps fit into your existing Team or Service Management Foundation license, see a technical overview demo, and more.View the installation & setup webinar to learn how to get started with Remote Support.

About Group Control

With Remote Management and the Group Control app, you can easily give Analysts the control they need to assign users to Active Directory groups in an intuitive and secure manner. Quickly search a list of allowed groups or remove a user from a group when requested by management. Analysts often have a need for limited management of a user’s groups to resolve issues quickly, and now they have it.



  • View a list of a user’s group membership
  • Add a user to a group
  • Remove a user from a group
  • Search through groups
  • Limit group search
Learn more about Group Control here: https://cireson.com/apps/group-control/
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