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Additional Layout Option in Advanced Request Offering

Justin_McNett

Justin_McNett Customer IT Monkey ✭

November 2018 in Service Manager Console App Feature Requests

In the Advanced Request Offering, under the Layout tab, there is a single display rule that can be set to display fields or not.

This display rule is limited in its options: Show Always, Show When True and Show When False. When hiding a field, only one rule is allowed. To hide the field based on another criteria, many copies of this field must be made and mapped, due to the single rule that can be applied to each.

Image: https://us.v-cdn.net/6026663/uploads/editor/5z/yzsgip7z6x4a.png

We would like the ability to add multiple rules to a field, allowing us to show when or not when as needed.

4

4

4 votes

Submitted · Last Updated November 2018

Comments

Jeff_Lang Customer Ninja IT Monkey ✭✭✭✭

November 2018

@Justin_McNett

have you had a look at the ROToolbox ?
https://community.cireson.com/discussion/comment/14439#Comment_14439

0
Jeff_Lang Customer Ninja IT Monkey ✭✭✭✭

November 2018

oops, i put the wrong link in

here is the correct one - https://community.cireson.com/discussion/comment/14456#latest

0
Justin_McNett Customer IT Monkey ✭

November 2018

Thanks Jeff, that looks promising!

0

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