New Service Requests Not Updating Status In Views (Post Upgrade to 8.9.4)
I have recently upgraded our DEV portal from 8.4 to 8.9.4 to test out any glitches before putting it into Production. Everything seems to be working fine except for one thing.
When I submit new Service Requests using a request offering, the status of the Service Request in any of the views is stuck in New. When you open the request, though, it says In Progress. The status doesn't seem to change in the view until I restart the Cache Builder service or if I close and reopen my browser.
Has anyone had this issue when upgrading to 8.9.4 or any other version?