Asset Barcode Dead?

Ben_HoltBen_Holt Customer IT Monkey ✭
Hi

I was curious if the Asset Barcode product is officially dead, and if there was any plans to resurrect the product or not. Several months back I had noticed that the app had been removed from the Google Play Store and today noticed that it's no longer available from the Apple App Store. We also ran into a problem with the app no longer asking for permissions to the camera on iOS 12 devices. It does still work on iOS 12 devices that already had permissions defined for the app, but not for new devices or on devices if the app is removed and reinstalled. I had also discovered a problem after upgrading the Asset Management components, that the barcode app would have an error when trying to modify more than one hardware asset at a time.

Our desktop support group really liked the app when it worked.

Thanks
Ben

Best Answer

Answers

  • Ben_HoltBen_Holt Customer IT Monkey ✭
    Hi Matt

    Thanks for the reply. I will enter a support ticket. I did try to go into Settings to grant permission to the camera, but the app is not listed. I think the apps only show up there after they have asked for the permission.
  • Matt_MedleyMatt_Medley Cireson Support Advanced IT Monkey ✭✭✭
    Ben_Holt said:
    Hi Matt

    Thanks for the reply. I will enter a support ticket. I did try to go into Settings to grant permission to the camera, but the app is not listed. I think the apps only show up there after they have asked for the permission.
    Hey Ben, once you submit a ticket, let me know the IR number for tracking.
  • Ben_HoltBen_Holt Customer IT Monkey ✭
    Hey Matt

    My ticket number is IR80284.

    Thanks
    Ben

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