Advanced Search Not Working

James_Johnson

James_Johnson Customer Advanced IT Monkey ✭✭✭

November 2018 in Analyst Portal

Any find out why the advanced search from here isn't working in 8.9.5? Doesn't seem to be throwing any errors in the browser but doesn't find any results for anything.

0

Best Answer

Roland_Kind Partner Advanced IT Monkey ✭✭✭

November 2018 Answer ✓

It seems to be a problem in 8.9.5 -> https://support.cireson.com/Problem/Edit/PR79038/

5

Answers

James_Johnson Customer Advanced IT Monkey ✭✭✭

November 2018 edited November 2018

Yikes, I need to proof read my posts better. Why is there no edit button? Anyway to reword that in an understandable way...

After upgrading to 8.9.5 from 8.9.4 the Advanced Search community script isn't working. It isn't throwing any errors in the browser that I can find, just doesn't return any results. Has anyone found a way to fix this or perhaps know a good way to troubleshoot it? My javascript skills aren't good enough to figure it out.

Thanks!

Edit:
The sql query is still in the sources table and runs correctly. Not sure how to test the API call but that's the next step.

0
Geoff_Ross Cireson Consultant O.G.

November 2018

Hi James,

I'm attempting to replicate and will come back to you.

Geoff

1
James_Johnson Customer Advanced IT Monkey ✭✭✭

November 2018

Seems like none of the /Dashboard/GetDashboardDataById/ API calls are getting any results

0
Roland_Kind Partner Advanced IT Monkey ✭✭✭

November 2018 Answer ✓

It seems to be a problem in 8.9.5 -> https://support.cireson.com/Problem/Edit/PR79038/

5
James_Johnson Customer Advanced IT Monkey ✭✭✭

November 2018

The workaround in the Problem form fixed it. I did also have to go into the individual scripts and update the property names in the templates to be all uppercase as well in order for it to display the items in the search correctly.

0

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