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Send Email Subject (When using templates)

When selecting a template in the portal send email solution the subject is changed from "[id123] title of request" to "[id123] subject from template".
Not sure if this is a bug or how it always worked. Having both the request ID and title is nice for the receiver of the email.

What I would like to see happen is to append the template subject to the existing subject.

Can someone tell me if this is working as intended?
9 votes

Submitted · Last Updated


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    Magnus_Lundgren1Magnus_Lundgren1 Customer Adept IT Monkey ✭✭
    If you dont want the subject to change after you select a template you can comment out line 156 in

                                //this.set("emailSubject", subject);  //comment out this line
                                this.set("emailHTMLMessage", content);
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