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How have you configured cost for Request Offerings?

Leigh_KildayLeigh_Kilday Member Ninja IT Monkey ✭✭✭✭
We've been asked to look into showback against some ROs. The requestor is expected to see a dollar value against the RO in the portal.

I have seen plenty of examples (but no code) of cost being associated with a related CI, but we don't operate this way.

I don't want to add the cost to the description - sadly, nobody reads that.

Best Answers


  • Leigh_KildayLeigh_Kilday Member Ninja IT Monkey ✭✭✭✭
    I think I'll pursue the Catalog Items option, however I must admit that I've never actually looked at the CI class before.

    Is there a guide for how to configure these? E.g. Model is mandatory but I don't know where to set it.

    Finally, how would you go about presenting this to the user in the portal prior to making the request?
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