SCSM Ticker App Not Setting ConfigPath on Silent Install

Gary_Winhoven

Gary_Winhoven Customer IT Monkey ✭

January 2019 in Service Desk Ticker

Hello all,

I'm trying to setup a deployment for the SCSM Ticker App, but am having an issue with my command line it seems.

Here's my command: msiexec /i Cireson.Ticker.App.Setup.msi CONFIGPATH=\\MySCSMServer\CiresonTickerApp INTERVALSECONDS=10 /q

When I run the command, it does install the ticker app, however when I try to open it, nothing happens. I checked the registry to make sure all of the settings were setup correctly and it looks like the config path wasn't set.

Image: https://us.v-cdn.net/6026663/uploads/editor/uz/fyl7dvz3duxx.png

My command was able to set the IntervalSeconds parameter, but not the ConfigPath. I even tried changing the command to case-match what was in the registry.

If anyone has any advice, I'd really appreciate it.

Thank you.

0

Answers

James_Atance Cireson Support Advanced IT Monkey ✭✭✭

February 2019

Hey Garry, let me take this up with the Dev team for you, as I am experiencing the same issue

0
Gary_Winhoven Customer IT Monkey ✭

February 2019

I never found the reason for this, but I just put a workaround in my batch file that just added the registry key for me and then start the exe automatically. It connects just fine now.

2

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