How to define Top Requests in Portal v5

Lukasz_Sala

Lukasz_Sala Customer IT Monkey ✭

June 2016 in Analyst Portal

I have beginners question.
How to define what will be shown under Top Requests?

0

Best Answer

Geoff_Ross Cireson Consultant O.G.

June 2016 Answer ✓

Hi Lukasz,
Thanks for getting involved in the community platform.
Have a look at this KB

https://support.cireson.com/KnowledgeBase/View/1271#/

In summary, 'Top Requests' is the 5 requests with the highest popularity value in the DB. This can only be set manually in the DB right now.

Geoff

6

Answers

Geoff_Ross Cireson Consultant O.G.

June 2016 Answer ✓

Hi Lukasz,
Thanks for getting involved in the community platform.
Have a look at this KB

https://support.cireson.com/KnowledgeBase/View/1271#/

In summary, 'Top Requests' is the 5 requests with the highest popularity value in the DB. This can only be set manually in the DB right now.

Geoff

6
Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

June 2016

Also Note
The Top 5 is still security trimed
So if you set the top 5 and a specific security group does not have access too those offernings there portal top 5 screen will still be blank.

1

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