Data Synchronization from Configuration Manager WMI Errors

Sandy_Wood

I've noticed these errors in my PlatformLog and wonder if it's a WMI issue on the CC server or on the SCCM server

Main Critical 2019-02-06T13:45:18.5451117-08:00: Starting data synchronization from Configuration Manager on up to 2 parallel threads.
Main Exception 2019-02-06T13:45:41.7636182-08:00: HResult: -2146233088, Source: , Message: The WS-Management service cannot process the request. The WMI service or the WMI provider returned an unknown error: HRESULT 0x80041001 , InnerException: ,  StackTrace , TargetSite:
Main Exception 2019-02-06T13:45:41.7636182-08:00: HResult: -2146233088, Source: Cireson.ConfigurationManager.Portal.Core, Message: The WS-Management service cannot process the request. The WMI service or the WMI provider returned an unknown error: HRESULT 0x80041001 , InnerException: ,  StackTrace    at Cireson.ConfigurationManager.Portal.Core.ConfigMgrAdapter.CimObjectReader`1.Read() in \a\1\s\CMP.Core\CMP.Core\ConfigMgrAdapter\CimObjectReader.cs:line 238

Michael_Aidinovich

That was one of the many items I wanted to discuss with you.  Glad to hear its working.

Michael_Aidinovich

Hi Sandy,

I suspect an old version WMI on the SCCM but before updating it would be best to schedule a quick call.  I'll reach out to you via email to schedule.

Thanks,
Mike

Sandy_Wood

Hello Mike,

I believe I fixed my issue. I found that I had granted our service account to the Full Administrator security role but upon further inspection found that the security scopes were not set correctly. Once I changed it to All Instances I was able to sync perfectly.

Michael_Aidinovich

That was one of the many items I wanted to discuss with you.  Glad to hear its working.

Sandy_Wood

Thanks!