Change Management templates and activities
We are currently outlining our change management processes and i have been asked to investigate if the portal can create the below
- one change management template ( to be named Change Request)
- Change Request template to have 4 change types (created as a list I'm guessing) changes type are Normal Change (BAU), Standard Minor, Standard Major, Emergency/Urgent Change
- each change type needs to have its own review activities, seperate approvers etc.
My question is, is it at all possible to have seperate activities generated for a drop down list within the one template?
if someone goes in and selects standard change it generates the relevant approvers and if they amend the change type (within the same template) it selects the appropriate activities? or does it mean i will need to create 4 seperate templates?
if i need to crate 4 seperate templates is it possible to have a "duplicate or copy/paste" option? in the scenario that the change initiator uses the wrong template? to avoid the scenario of the initiator having to redo all the work, they can simple copy and paste the details from one template to another?
hopefully that makes sense.
Thank you for your help.