adding change calender in analyst portal

Mina_Saidi

Hi,

I'm having some issues enabling the change request calendar in the portal.

I have ran the code in the below thread against the service management database and created the navigation window in navigation page.

https://community.cireson.com/discussion/985/portal-change-calendar

The page appears in the portal but when I click on it I don't get a calendar, I only get the page to add widgets.

have I missed a step or done something wrong? when I select 'My calendar" an actual calendar appears but with this it opens a blank page to add widgets.

any ideas? thank you

Geoff_Ross

Almost there.

You need to drag it to Level 1 or 3. Level 1 are the top level nodes down the side. Level 2 is just headings on fly-outs and Level 3 is the items under a heading in the fly-out.

So by making it Level 2, you've just made a heading called Change Request Calendar. Drag it under Calendars (2).

Geoff_Ross

Hi @Mina_Saidi
Something has gone wrong as the 'page' that this SQL creates it actually completely different to a widget 'page'.

Can you add some screenshots and we'll figure it out.

Geoff

Mina_Saidi

Hi @Geoff_Ross,

I have attached the images.

We ran the code against our service management database successfully. Then I made the changes in navigation settings in the portal.

something has gone wrong somewhere

Thank you Geoff.

Geoff_Ross

Did you click 'New Page' in the Navigation Settings? This should not be necessary, the script itself adds the item for Navigation. I'm not sure where it puts it but have you looked all through the navigation items?

Mina_Saidi

I did click "new page". I cant find the items. I cant see anything new added. Will it be called "change calendar"?

Mina_Saidi

I searched again and found it under Dashboards - Calenders so I moved into calenders.

Added the permissions and it comes up as below. But I cant do anything. I cant actually click on Change Request Calender.

Geoff_Ross

Almost there.

You need to drag it to Level 1 or 3. Level 1 are the top level nodes down the side. Level 2 is just headings on fly-outs and Level 3 is the items under a heading in the fly-out.

So by making it Level 2, you've just made a heading called Change Request Calendar. Drag it under Calendars (2).

Mina_Saidi

Awesome. Thank you so much Ross. that worked