Extending a class
Im working on implementing Change Management within Service Manager and Cireson Portal.
The current "Change Request" class that im using doesn't have the "Support group" option, when I go to add I get an error saying its not available in this class.
I have looked around service manager and I can not find where to extend the current class.
can this be done inside service manager or do I need to use the authoring tool? I don't have that installed and I haven't used it before.
any guidance on this will help.