How can I display the incident comment log expanded by default

Stephane_Bouillon Customer Adept IT Monkey ✭✭

March 2019 in Analyst Portal

When viewing an incident the comments are collapsed by default. This means that agents have to scroll down and click on the tiny triangle to see the comments. Is there an easy way to show the comment log fully expanded by default ?

Best Answer

Geoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭

March 2019 Answer ✓

Hey Stephane,

Good to chat to you today. Try this one...

https://community.cireson.com/discussion/1861/custom-expanded-action-log-comments/p1

Geoff

5

Answers

Geoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭

March 2019 Answer ✓

Hey Stephane,

Good to chat to you today. Try this one...

https://community.cireson.com/discussion/1861/custom-expanded-action-log-comments/p1

Geoff

5

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