Home Service Desk Ticker

Are Install Instructions Applicable?

Mark_JonesMark_Jones Customer IT Monkey ✭
Are the instructions for SCSM Ticker v7.5.2016.1 dated last July 20, 2018 applicable to the current version of Are there updated instructions I am not seeing?

Best Answer


  • Mark_JonesMark_Jones Customer IT Monkey ✭
    Thanks for the prompt reply, Justin. We had the previous version working a couple years back, but this new version not wanting to catch. Going through the list of things I need to check on this end.
  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭
    @Mark_Jones - I just went through the instructions and was able to make it work.  A couple of things to check for, #1 Did you unblock the zip before extracting it? #2 Does 'Everyone' have access to the Announcement share?
  • Mark_JonesMark_Jones Customer IT Monkey ✭
    Yes and yes! We have very tight security on PCs and servers here. I need to vet those paths deeper and I am sure I find the issue. If not, I'll tap back into this string.
Sign In or Register to comment.