Are Install Instructions Applicable?

Mark_Jones

Mark_Jones Customer IT Monkey ✭

March 2019 in Service Desk Ticker

Are the instructions for SCSM Ticker v7.5.2016.1 dated last July 20, 2018 applicable to the current version of 8.0.2.2016? Are there updated instructions I am not seeing?

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Best Answer

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

March 2019 Answer ✓

@Mark_Jones - Those instructions for the ticker app should still be valid.

5

Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

March 2019 Answer ✓

@Mark_Jones - Those instructions for the ticker app should still be valid.

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Mark_Jones Customer IT Monkey ✭

March 2019

Thanks for the prompt reply, Justin. We had the previous version working a couple years back, but this new version not wanting to catch. Going through the list of things I need to check on this end.

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

March 2019

@Mark_Jones - I just went through the instructions and was able to make it work. A couple of things to check for, #1 Did you unblock the zip before extracting it? #2 Does 'Everyone' have access to the Announcement share?

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Mark_Jones Customer IT Monkey ✭

March 2019

Yes and yes! We have very tight security on PCs and servers here. I need to vet those paths deeper and I am sure I find the issue. If not, I'll tap back into this string.

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