Hiding Top Knowledge Articles on Home Page

Tom_Hyde

Sure there is something in a KB for this but can anyone provide me with the code to hide Knowledge Articles off the home page so only the Search Bar and Service/Request Offerings are displayed. Thanks

Jonathan_Boles

Here's the knowledge base article:
https://support.cireson.com/KnowledgeBase/View/43#/ 

Hiding the Top Knowledge Articles Panel on the Home Page

On the alternate home page:

.blocks > div:nth-child(1){ 
display:none; 
} 

Aaron_Boock

I would also like to see some examples of how this can be done.

Jonathan_Boles

Here's the knowledge base article:
https://support.cireson.com/KnowledgeBase/View/43#/ 

Hiding the Top Knowledge Articles Panel on the Home Page

On the alternate home page:

.blocks > div:nth-child(1){ 
display:none; 
} 

Joe_Burrows

+1 to @Jonathan_Boles

and if using the standard home page:

/*hide all topfav rows other than the first*/
.topfav-row ~ .topfav-row {
   display:none;
}
/*add back/show the third topfav row*/
.topfav-row ~ .topfav-row ~ .topfav-row {
   display:block;
}  

Tom_Hyde

Cheers @Jonathan_Boles that did the trick!

David_Meldrum

Joe_Burrows said:

+1 to @Jonathan_Boles

and if using the standard home page:

/*hide all topfav rows other than the first*/
.topfav-row ~ .topfav-row {
   display:none;
}
/*add back/show the third topfav row*/
.topfav-row ~ .topfav-row ~ .topfav-row {
   display:block;
}  

Hi Joe - Are you aware whether the code still works with the v6 platform? I've got a heap of other customisations in the custom.css file, however trying to hide the KB articles on the standard and alternative home pages doesn't work with the code in this article.


Cheers,
David

Joe_Burrows

Hi David

The below works for home alt on v6 just tested and confirmed:

.blocks > div:nth-child(1){&nbsp;<br>display:none;&nbsp;<br><span>}&nbsp;</span>

For standard home page 

.clearfix > div:nth-child(3) {
	display: none; 
	}

David_Meldrum

Thanks, Joe.

I found that you need to have the code to hide KBA's on the Primary Home page before the code to hide them on the Alternative page. It didn't work exclusively by itself.

Cheers,
David

Jonathan_Boles

@Joe_Burrows and @David_Meldrum, thanks guys for bringing this back up for Portal V6! We are testing V6 in our sandbox and it's great to be able to use this in the new version as well!

Adam_Morris

Does this still work with V7? I've tried the suggestions above but Top Knowledge Articles is still on the homepage.

Jody_Sudbury

Adam_Morris said:

Does this still work with V7? I've tried the suggestions above but Top Knowledge Articles is still on the homepage.

Same, I've pasted a bunch of these into custom.css and it doesn't work. Still seeing the knowledge articles at the top.

Can someone let us know if this is still supposed to work or if something is a little bit different?

Thanks

David_Morris1

I cant get this working on V7 or V8 any ideas?

David_Morris1

figured it out for v7

#servicecat-content > div > div > div.row.blocks > div:nth-child(1) { 

display:none; 

} 

Spooner

Where does this need to be entered? I've tried putting all these example in the inetput/CiresonPortal/CustomSpace/custom.css & custom.js, but I still see the Top Knowledge Articles on the default Home Page.

Pascalli

I am trying to do this, as well, but don't have access to the KB linked above.  What file are you entering these into?  Is it the custom.css?

Geoff_Ross

Hi @Pascalli

Yes, it will be the custom.css file.

Pascalli

Thanks Geoff - working!