Custom Form with typeprojection dont work

Jan_Schulz

Hi,

i want to use a custom CI Class with a custom form to edit CI objects with special relationships. I have done everything as in the Cireson tutorial from the blog, but my user does not get the custom form displayed. Did someone make this work?

Shane_White

Hi@Jan_Schulz

The Custom CI Class, which configuration Item does it apply to? Is it a Windows Computer for Example?

What have you got in your <class>.js form at the moment?
Needs to be something like the below added to the correct form:

{ DataType: "String", PropertyDisplayName: "NetbiosDomainName", PropertyName: "NetbiosDomainName", Required: false, MinLength: 0, MaxLength: 200 }

Where Property Display Name is the Name that appears on the form and PropertyName is the internal name in the class.

Thanks,
Shane.

Jan_Schulz

@Shane_White i attached the js file. Should i open a Ticket or better solve this here?

Shane_White

@Jan_Schulz

We can solve this on here, can you confirm your name of the Javascript file is the name of the class?

Did you then put this file inside of the following folder:
C:\inetpub\CiresonPortal\ConfigItem?

Thanks,
Shane.

Shane_White

You can edit the form by browsing to /DynamicData/Edit/GUID

The GUID is the Base Entity ID which you can get by going into SQL and looking in the Table, if you select top 1000 rows from your custom table in the db you should see it in here

Shane.

Jan_Schulz

Yeah the file is in the right folder, the filename is equal to the classname and the "Default" formview in the js file is shown when my user opens the item. But the other formview (ZugangsrolleBearbeiter) with the relationship from the typeprojection is not shown.

regards,

Jan

Shane_White

For custom type projections you need to go into Admin Settings and Group settings and define your custom type projection in here


Thanks,
Shane.

Jan_Schulz

Hi Shane, sorry i dont mentioned it. I did the configuration in the Group Settings.


regards,
Jan

Shane_White

Hi Jan,

Can you go to Admin Settings > Dynamic Data > The Purge Platform Cache Data?

See if this works? If not, what are you seeing when you try load the form?

Thanks,
Shane.

Jan_Schulz

@Shane_White
Hi Shane,
is see the following Default View from the js file

Justin_Workman

@Jan_Schulz - Have you tried recycling the app pool?  You might also try a different browser or flushing the browser cache.  

Jan_Schulz

@Justin_Workman
Yes i tried using another browser and cleared the browsercache. Furthermore i restarted the whole iis, but Nothing changed. Is there anything else i could do wrong?

Jan_Schulz

@Shane_White Is there something new what i can check?

regards,

Jan

Jan_Schulz

@Shane_White
Hi Shane, is it better to create an Incident to track the ticket?
regards,
Jan

Shane_White

Hey @Jan_Schulz

Could you please create a ticket so we can track this incident?

Thanks,
Shane.

Shane_White

Thanks for logging the ticket.

For everyone else on the Community we have discovered this is a bug when using Windows Authentication and this is the ref for the Problem:

https://support.cireson.com/Problem/Edit/PR83782/

Thanks,
Shane