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Work Items multiselect + tasks

Peter_Miklian

Peter_Miklian Customer Advanced IT Monkey ✭✭✭

May 2019 in Service Manager Portal Feature Requests

After upgrading to Portal v9.xx (I don't know exact version including this change) you can select maximum of 10 work items in the portal. Correct me if I'm not right but this limit cannot be configured. Setting it to higher number had so much performance impact that it had to be lowered to 10?

Second question/request: our users would love to select multiple MAs and complete/cancel them. This is not possible.

Third, kind of sci-fi I think When I select SRs each with last/single MA In progress, I would be able to complete these selected SRs which would mean completing those last MAs and SRs afterwards. Thank you for any contribution

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4

4 votes

Submitted · Last Updated May 2019

Comments

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

May 2019

Hasn't it always been limited to 10?

I have had many requests for it to be possible to select more, but it has always displayed an error if you select too many at once.

0

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