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Resolved work items get activated

After performing a migration and selecting to copy all items, work items that were in resolved state in the old environment got activated again in the new one. I cannnot confirm yet that all the work items got reactivated or just a bunch, but this is very disturbing behavior, is this expected ?

Answers

  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Hi @Ilias_El_Taghadouini

    Where these Incidents or Service Requests? Where they in the OOB Resolved Status?
    What does their history show? Both the new and old (attached) history.

    Geoff
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