Template editor

Josh_WinnJosh_Winn Customer IT Monkey ✭
Is there a good template editor out there that does not throw in extra html tags that mess up the notification templates?

I was using BlueGriffon to edit the templates, but it puts in extra html tags that seem to mess up the tags for service manager.

Best Answers

Answers

  • Josh_WinnJosh_Winn Customer IT Monkey ✭
    Thanks!

    is there a good way to test the HTML without having to send test incidents in?
  • Shane_WhiteShane_White Cireson Support Advanced IT Monkey ✭✭✭
    Hi @Josh_Winn

    The https://html-online.com/editor/ shows you a preview of what it will look like, but if you mean test the workflows with the templates not really. You could use a local smtp server like PaperCut.

    But if you just want to see what the HTML looks like you can use any online html editor

    Thanks,
    Shane.
  • Nick_FlintNick_Flint Customer Advanced IT Monkey ✭✭✭
    A couple of years ago I had found a tool called SCSMSolutions Email Template Tester. It was available on a competitors website as a free download. You select the notification template, click the 'Test Template' task in the console, select a work item to test it with and click OK. It renders the template fairly closely to what I see in Outlook. Unfortunately, it looks like the competitor has change their website; I couldn't find a download link. I still use it so it may be worth a google search and an inquiry to the company that was distributing it.
  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Ahhh!!!!! Once again, not deleting anything ever pays off!

  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Ahhh!!!!! Once again, not deleting anything ever pays off!

  • Josh_WinnJosh_Winn Customer IT Monkey ✭
    Awesome!! I saw some forums about this before, but they all lead to dead links.

    This works perfectly!
  • Adam_DzyackyAdam_Dzyacky Customer Contributor Monkey ✭✭✭✭✭
    edited June 6
    Aha!!!!! Once again, not deleting anything ever pays off!

    https://1drv.ms/u/s!AgZRTaCmV8phyfEoGjye-JUKpCEA1w?e=IWVKlx

    Now that is one incredible find @Geoff_Ross
  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Same reason I keep every cable I ever owned. Can't understand why my wife doesn't see the need for a 15m SCART to S-Video lead.
  • Adam_DzyackyAdam_Dzyacky Customer Contributor Monkey ✭✭✭✭✭

  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Same reason I keep every cable I ever owned. Can't understand why my wife doesn't see the need for a 15m SCART to S-Video lead.
    I take it this article is you then @Geoff_Ross


  • Eric_KrasnerEric_Krasner Customer Advanced IT Monkey ✭✭✭
    @Geoff_Ross
     I had this installed and it is no longer working.  I removed it and tried your version with the same failed results.  


  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Hi @Eric_Krasner

    Looks like you are missing an assembly somehow. Interesting how that isn't causing you other issues. Have you tried googling for Microsoft.EnterpriseManagement.Notifications.Workflows.dll or you could grab it from any other SCSM environment or probably even the ISO somewhere.

    Geoff
  • Eric_KrasnerEric_Krasner Customer Advanced IT Monkey ✭✭✭
    I have the assembly, just a newer version.  instead of 7.0.5000.0 we have 7.7.16.0
  • Jeff_LangJeff_Lang Customer Advanced IT Monkey ✭✭✭
    @Eric_Krasner ; if you are using the console from your pc and not the server, you need to copy that file from the service manager install folder on the server to the console install folder on your pc, then it should open
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