Proper format to add analyst comment through the V3 API
I am in the process of trying to integrate an IVR system with our service desk through the use of the Cireson API.
I can successfully create a new ticket through the api/V3/Projection/CreateProjectionByTemplate and api/V3/Projection/Commit calls.
My goal is to be able to add comments to these tickets. I can add a comment when I first commit the projection and see it in the portal, but when I pull up an existing ticket using api/V3/Projection/GetProjection and update the Json with the same portion that I used on a new ticket to add a comment it does not add to the ticket. I can update other features however, such as description and title.
This is the example code that I took from the example document, which does work on the first commit I do on new tickets.
"EnteredBy": "Carrie Medine",
"Title": "Analyst Comment",
Is there a specific part of the Json I need to input this section into or something else I am missing?